Sample Letters: Declining Customer Discount Request
Declining Customer Discount Request
[NAME, COMPANY AND ADDRESS, ex.
14 Edith Street,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
Thank you for your enquiry of [DATE OF ENQUIRY]. We are pleased to hear from you as a valued customer.
It is with regret I have to say that we cannot agree to your request for discount as our prices are already lowered and if we go any lower, our profit margins will get squeezed far too much. The fact is that most of our competitors also try to compete with our prices but still cannot go any lower than us.
I sincerely hope that this does not cause you any inconvenience. If there is another way we can help, please do not hesitate to contact us.
[YOUR NAME, ex. Tony Montana]
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