RETURN PRODUCT ACKNOWLEDGEMENT: DAMAGED GOODS, CREDIT ISSUED
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
I understand that your [PRODUCT, ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an unacceptable condition. I will immediately issue a credit to you in the amount of $[AMOUNT], to be applied against your next bill.
I am ready to ship to you a replacement immediately and at your request. {STATE INCENTIVE, ex. Since I am embarrassed by this matter, I will discount the replacement order by 5%} You can reach me at XXX-XXXX.
Sincerely,
[YOUR NAME, ex. Tony Montana]
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