| | RESPONDING TO JUSTIFIED COMPLAINT: MISSING INSTRUCTION MANUAL/DOCUMENTS
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
Allow me to apologize for shipping you [PRODUCT(S), ex. our Magnaflux compressor] without including any documentation. I am enclosing the missing documents with this letter.
I am certain you will be pleased with [PRODUCT(S), ex. the compressor]. We appreciate your business and look forward to dealing with you in the future.
Sincerely,
[YOUR NAME, ex. Tony Montana]
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